Should you have a CRM for your small business/startup from the first day of its operation? Or should you wait until you get a significant share of your initial investment returned as revenue?
This is an essential question for small businesses that haven’t jumped on the CRM bandwagon.
Choosing THE best CRM or customer relationship management software can always make a company feel overwhelmed. Fortunately, there are a lot of options in the market when you want to buy a small business CRM.
In this article, we will discuss the top 7 best CRM software that can help your start-up or small business in 2024.
Every small business has its own requirements when automating its sales and customer relationships. A CRM system that’s good for a specific company may not be suitable for a whole segment of other companies. Customized CRMs are a trend and Software Development Company in India are ruling the trend by providing the best CRMs for their clients.
This section uses budget, user-friendliness, and flexibility as ranking factors to find the 5 best CRM for your startup or small business.
This is a relatively recent entry into the list and has been competing quite well with the big players in the CRM industry.
Firstly, EngageBay’s small business CRM is loaded with your favorite features. It doesn’t burn a hole in your pocket.
EngageBay CRM packs a bunch of CRMS, marketing automation, and customer service automation features into a judiciously priced all-in-one package. Additionally, trusted by over 12,000 customers.
When you buy EngageBay’s small business CRM, you get the following features:
All these (and some more minor) features will cost you just $14.99/user/month on their biennial CRM and Sales Bay plan.
Secondly, Sales Bay is also user-friendly, with no upfront onboarding costs and a cooperative customer support team. It’s also incredibly flexible, with over 1000 third-party integrations through Zapier.
Talking about NetHunt, well, it is another user-friendly and affordable CRM.
Secondly, NetHunt’s most significant feature is its Google Accounts integration, which allows you to access (most of) your leads’ data from within your email client.
Here is a short list of features of NetHunt CM:
And finally, NetHunt’s pricing starts at $30/user/month or $24/user/month if you pay annually for its basic plan.
Nimble CRM unifies contacts, business intelligence, communication, and sales information in one place.
With Nimble CRM, you can monitor your deals and your prospects’ social media channels. This way, you can better understand their behavior patterns.
Here are the key features of Nimble CRM:
Lastly, Nimble’s pricing structure is straightforward. They offer just one plan with all the features. So, you can buy this plan for $25/user/month or $19/user/month if you pay annually. You also get a 14-day free trial.
While Bitrix24 may come across as basic by its design, it packs many useful features for small and medium-sized businesses.
Secondly, it also provides several reports to help you evaluate your performance in various areas. With its calendar view, you can monitor employee availability and book resources in real time. Moreover, you can also book appointments through its calendar view.
Here are its salient features:
Lastly, Bitrix24’s lowest-paid plan will cost you $24/month for all users, which goes down to $19/month for all users if you choose the yearly payment.
Insightly links all the existing communication related to a lead/customer to its CRM database, allowing a better understanding of your network.
Firstly, Insightly’s unique offering is its project management module, which converts deals won into projects. Secondly, it also provides a healthy set of integrations that simplify data-based customer relationship tracking.
In terms of cost, well, Insightly’s basic plan will cost you $29/user/month when billed annually.
Freshsales is a famous CRM platform for Freshworks. This specific application offers a set of business tools that provide customer service, IT services, and marketing.
While the other CRM services take advantage of AI to automate various tasks, forecast all trends, and understand behavioral patterns, Freshsales acts differently. It helps to determine if a deal is about to close a deal.
Freshsales offers free planning with a chatbot while providing unlimited support for CRM. It also provides a free trial for the business owners.
Lastly, Salesforce is not that flexible when it comes to pricing as well as customer support. You just have to pay an amount for the subscription, and that’s it! You won’t have to pay for any kind of monthly billing.
But the more you pay, the more features you will get. From customization to analytics, you can have all the features.
And finally, the most significant feature of Salesforce is that it is very comprehensive as well as reliable. You get access to choose from different options.
The breadth of benefits of CRM and the number of small business CRM choices available may make you feel like you must buy a CRM immediately as your startup.
Don’t feel pressured though.
You must take your time to ensure you have sufficient traction in the market and you have sufficient money to invest back in your business.
And once you are ready to buy, consider the options we provided in this list to conduct your due diligence about the best CRM for your small business.
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A self-proclaimed Swiftian, Instagram-holic, and blogger, Subhasree eats, breathes, and sleeps pop culture. When she is not imagining dates with Iron Man on Stark Tower (yes, she has the biggest crush on RDJ, which she won’t admit), she can be seen tweeting about the latest trends. Always the first one to break viral news, Subhasree is addicted to social media, and leaves out no opportunity of blogging about the same. She is our go-to source for the latest algorithm updates and our resident editor.
