Onboarding is a constant problem in the staffing industry. Many companies have many candidates waiting in the wings, resulting in a more extended period to fill positions and more work for recruiters. Even more so, the onboarding methodology is continually evolving.
It’s common practice to enhance employee loyalty by motivating them with a mission statement and making them feel like a community member. Still, these small gestures during onboarding frequently merely add more time to an already lengthy process.
As a result, onboarding relies heavily on current HR technology and automated processes. There is a vast range of HR technology capabilities, and many essential characteristics are typically missed.
This article will discuss some of the typical pitfalls to avoid when deciding on employee onboarding software like USA staffing onboarding for your new remote sales force.
Choosing Employee Onboarding Software: Mistakes to Avoid
1. It’s easy to use:
Soft benefits, such as easy-to-use interfaces and flexible processes, are becoming increasingly important in modern HR software. Since a candidate’s first impression of your company comes during onboarding, half of the HR experts believe a user-friendly interface is needed.
2. Limiting Their Access:
The expectation is that the onboarding process will take place in the company’s headquarters. Because they’re still getting their bearings, it’s doubtful that your new hires will complete their training sessions at home. So far, they have little else to occupy their time.
To keep them occupied, they’ll be happy to accept the given training activities. Depending on the company, remote employees may be required to sit in the office for the first week. This is primarily meant to address the course of action they will take during their orientation.
These in-person meetings, on the other hand, aren’t always feasible. Be sure that your onboarding software is accessible from a remote location. An app could be pre-installed or work with mobile devices like smartphones and tablets.
3. User-Friendliness and Adaptability:
A lack of flexibility and usability is a common problem in today’s HR applications. Instead, many software systems allow their software to dictate their clients’ procedures, claiming that they, the software suppliers, know more about staffing than recruiters. This is a major red flag.
Don’t let your software vendor tell you that they know more about your business than you do. Not the other way around: Your software should adapt to your workflow, not the other way around.
4. Lack Of Interactivity:
For remote workers, the ability to “speak back” is critical. They may feel lonely at their remote workstations, which might impact their productivity. At the same time, they may be hesitant to draw attention to the fact that they live in a distant location.
Make it as simple as possible for people to escalate their negative and positive complaints. It gives individuals a sense of belonging and improves the effectiveness of their online instruction.
Passive training reduces retention in the brain. Corporations’ employees can quickly lose interest and drift away from the material. Enhance user participation by ensuring your new onboarding software has interactive assistance options.
Complications are not required. In other cases, it could be as simple as clicking on one of the pages or dragging and dropping content. If you’re watching or listening to something, there should be an option for you to skip forward or backward in the video or audio at any time.
Be mindful that your remote sales employees must be able to put their online training to use in a real-world setting. One example is keeping up with the most recent technological advancements. But if you use simulations and scenarios to fine-tune your sales pitch for those products, your ROI will increase.
Related Resource: Best Remote Work Software Options
Your new sales team’s onboarding software can either make or break them. This training has many benefits for both the new employee and the company. A lot depends on the onboarding software you choose on the quality of your online course.
For salespeople working from home, ensure the training can be accessed via mobile devices. If they don’t have a reliable internet connection, they should still be able to use the tools. Remote employees, in particular, should be able to provide feedback quickly.
The recruit online training must also offer interactive tools to get them interested and allow them to receive notifications.