Do you intend to obtain a high-quality product? Well, in this case, you should consider the process of choosing a reseller really carefully. That is why we have prepared this article for you. So, let us deal with the basics then.
Paying Attention To The Site
This is probably the most important criterion ever! Primarily, the website should provide you with easy navigation.
In other words, you should not just waste your time sitting there and trying to find the section with the products, prices, etc. the website has to be done properly making it possible for any type of customer (experienced or not) to deal with the basic info regarding what he intends to buy.
Everything given on the site should be readable. This refers both to the way of introducing the info and the design too.
The section with costs has to be convenient for everyone too. The price of every product must be given clearly and without any hidden extras.
And sure, there should be a shopping cart. It will allow you to add a product you are interested in anytime and then proceed with getting it.
Here is the last thing to consider: do not ignore the presence of the contacts section. You need to be able to reach people who may help you in case any trouble takes place.
This is the basic info you should consider when checking the reliability of the site of Autodesk reseller.
Reading The Reviews
Once you have visited a website, go for checking the reviews of the experienced clients. This will help you to make a final decision regarding selecting a particular Autodesk reseller.
At the same time, look at the quality of the reviews too. When they state just the positives, it might mean that they are fake. The reviews should be optimistic for the most part but it is okay when several of them outline some of the matters that did not satisfy the customers.
Looking At The Prices And Comparing Them With The Competitors
Well, the price is surely something that interests clients the most. And, as we have already said above, it has to be given correctly and clearly.
It is a nice idea to take a look at the competitors (other Autodesk Reseller representatives) and see what they are ready to offer you. Then, compare their prices with the cost given at the online store that you are interested in the most. If you see that the cost is much higher and you are against wasting your money, decline this variant.
And, if the cost is much cheaper, it isn’t good either. Cheap means qualitative very rarely. That is why stick to the options that are less expensive (if you want to save up your budget) but do not try to reach the smallest price on the market.
Contacting The Representatives
We have already touched upon the aspect of reaching the staff. It may be really relevant in plenty of cases.
Here are some of them:
- You cannot add the product you would like to buy to the shopping cart;
- You have some questions about a certain product;
- You want to clarify something about the subscription;
- You would like to ask whether a particular product will be applicable to your business or not.
In all of these situations, it is extremely nice to be able to contact those who are eager to suggest qualitative guidance. The reliable Autodesk resellers normally provide their emails or phone numbers you can stick to in order to clarify all of the existing questions.
And, once you contact the staff, you can determine whether the store is trustworthy or not according to the way they responded and dealt with the matter.
Here is what you need to pay attention to:
- The way they talked to you and explained how to solve your issue. This has to be done in a nice and polite manner;
- The effectiveness of their response means whether they really helped you to resolve the matter or not;
- Whether they got deep into the problem or not;
- Whether they suggested some alternatives or not;
- The payment options’ resolving stuff. By this, we mean that you managed to receive a proper explanation in case you had some issues with proceeding with the payment.
Nice But Optional Features Of The Autodesk Reseller Sites
First of all, it is really cool when there is an About section. You are free to read the history of the online store from scratch to realize how long they have been working with the clients, what exactly they are ready to offer, and other vital stuff about the reseller.
What is more, it is very nice when you can get acquainted with the useful info on the reseller’s site. Usually, everything is given in the form of a blog where you can look through some of the cool articles to familiarize yourself.
In such a section, the potential clients can also find some info that will help them to decide what Autodesk product to get depending on the business or other aims they might have.
One of the other cool aspects is the opportunity to switch languages. Most resellers introduce English on their sites but it is really awesome when you can select German, French, or some other language you feel more comfortable speaking.
Besides, we would like to pay your attention to this fact: you are going to feel much better when spending your time on the site when you can familiarize yourself with the FAQ section and stuff like Why us. It will help you to receive enough proof of why you should select this particular Autodesk reseller.
As for the FAQ section, in most of them, the resellers suggest the solutions to the problems the customers might face when obtaining a product (or thinking of which of them to get). We hope that you will be able to find a proper Autodesk reseller!